Argh!

[anysia]

I get an email from MobiPocket.com (ebook site):

August 24, 2007
Dear Mobipocket Customer:
We are writing to let you know that we have reset your Mobipocket password – when you return to the Mobipocket site, you will need to select a new password for your account. Upon making this change, you’ll continue to have access to your previous Mobipocket purchases and downloads.
We reset your password because we recently learned of an attempt to gain access to a Mobipocket server. Files containing name, account name, password, address and e-mail address for some Mobipocket customers were kept on this server. Although we have no evidence that these files were accessed, we changed your password and are notifying you out of abundance of caution.

Ok, I understand the need to do this, so I go through all the required steps that were listed, and reset my password. Then I go to "MY Bookshelf" only to discover all the ebooks I had purchased are GONE!

I tried to email them about this problem, only to find out they only answer on the forums.... I wonder how long that will take. :-/

Comments

[halspacejock.livejournal.com]

It wasn't a phishing attempt of some kind, was it?

[anysia.livejournal.com]

It was legit (I am too cagey to be caught out by that, and also FireFox would have caught it). Seems I am not the only one, according to the forums. It's just going to take time for one of them to get to me. *sigh*

[halspacejock.livejournal.com]

Yeah, and an ebook site doesn't really sound like the usual target for this kind of thing.

Re the empty bookshelf: Another reason to avoid DRM-locked books, I guess. Hope they fix it soon.

[anysia.livejournal.com]

They weren't drm'ed. They were bought, and the list of my purchases, which were stored there have vanished. I don't want to have to re-buy them.