anysia | Entries tagged with damage

Yesterday, two books I ordered from Amazon, the ones that cost less to have shipped to my US address, then shipped to me, than shipped directly from Amazon. *sigh* I opened the box, which was in perfect shape, to find the two books with a cardboard back with the shrink wrap around it. Yes, the box was a bit too big, but hey that's typical.

( What isn't typical is that both books were dropped before they were packed. )

What did Amazon do? Offer me 45% refund on the LEAST damaged book. Hullo? Hell no, if you're going to offer a refund, you do so on the item that was damaged the worst.

Current 'Tude annoyed

Although I sent photos of the damaged Blu Ray case, showed that the postal envelope wasn't folded, bent, spindled, stepped on, and only asked for a small rebate to make up for my having to get a replacement case for it, the seller is still trying to foist it off to poor handling by the Post Office. She said she can't give a refund for items not purchased at her eBay store, and hopes I'll 'understand'. My reply (with photo attachments. I took the paper label/insert out so the damaged parts could be clearly seen.)

No, I don't understand. I'm asking for a rebate due to my receiving damaged goods. Your excuse of Australia Post damaging it doesn't work as the item's shrink wrap was intact. I've worked at DVD and computer stores, and have shrink wrapped items. The wrap wasn't dimpled, warped, stretched which would have indicated the DVD sustained damage AFTER it had been packed. The shrink wrap was the only thing holding it place. There was NO fold, bend, smudge, dirt, footprints or other soft of damage on the postal envelope, AND seeing how far down the back of the case the damage was, had it been stepped on as you claim, the discs would have been damaged and they WEREN'T. But as you wish, you sent damaged goods, and refuse to even give a small rebate to compensate for me having to go out and get a new Blu Ray case.

Current 'Tude cranky

Seriously. This is the second time in a week that I've opened a parcel, an undamaged parcel, only to find the purchased item was damaged. Seeing as there's no damage on the shipping carton/package, it means the item was packed for shipping, regardless that it was damaged!

My old "5 Million Years To Earth" dvd wouldn't play all the way through, so I ordered the remastered blu ray version. Opened it up, thought that maybe a disc had come loose because I could her something moving. Removed the shrink wrap from it only to have pieces of the disc case shower down. The damned thing was actually damaged before it was shrink wrapped, fer gossakes! I took photos of the damaged case, and sent it to the seller asking why waste my time sending an obviously damaged item?

The good news is the discs themselves weren't damaged. I have ordered a 2 Disc Blu-Ray case, and I will see if the seller of the damaged case blu ray will at least refund me the cost of the case.

Current 'Tude cranky

Problem with limited sensation in my left leg and foot. Spotted what I thought was dirt on the bottom of my foot. Then noticed red blotch around what I thought as dirt. Just picked a splinter out, and disinfected the area. Umm ow?

Current 'Tude sore

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Listening to the Voices in My Head

Voices in the Dark, Musings from the edge.

Entries tagged with damage

Third time's a charm"

The Shipping of Damaged Goods, part II

What's with packing damaged goods?

Dammit

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