Well, that was sneaky
May. 23rd, 2019 03:55 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
anysiaI have been using Cole online grocery shopping, coupled with the Coles credit card for free deliveries over $100 for years. It's been useful due to health issues (knee, knee replacement) and when Wing was working for companies that sent him out and about for weeks.
Today, I go to place an order and see I'm being charged for delivery. Whohunwha?
I started a chat window and it turns out that starting May the 5th, they no longer offer free deliveries for orders over X amount anymore. They have "Free Zones" which is a wide window of time (typically 8 hours) on specific days. Can no longer order two days ahead of time and be waiting on the day.
I told them that I was very disappointed, and seeing as the free delivery if I used my Coles Credit Card was the only reason I got the credit card. I feel like it was a long play bait and switch.
Not happy, and I will tell them about it in more than just a brief chat window.
Today, I go to place an order and see I'm being charged for delivery. Whohunwha?
I started a chat window and it turns out that starting May the 5th, they no longer offer free deliveries for orders over X amount anymore. They have "Free Zones" which is a wide window of time (typically 8 hours) on specific days. Can no longer order two days ahead of time and be waiting on the day.
I told them that I was very disappointed, and seeing as the free delivery if I used my Coles Credit Card was the only reason I got the credit card. I feel like it was a long play bait and switch.
Not happy, and I will tell them about it in more than just a brief chat window.
