Now that is customer service
Aug. 4th, 2016 01:02 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
anysiaMy "Lady Jayne" hairbrush handle cracked. I have a hair tie holding together right now. I have been looking for another one but it seems that the brush designs have changed.
I called Lady Jayne company, and was put through to a very nice woman, Christine. I explained the situation, about how I have really long hair, and finding the right brush is rather important. I described the brush and she suggested I take photos and send them to her in an email with my phone number included. She gave me email address, and I have now done so.
She will be checking it, and let me know which new design has replaced mine. :)
I called Lady Jayne company, and was put through to a very nice woman, Christine. I explained the situation, about how I have really long hair, and finding the right brush is rather important. I described the brush and she suggested I take photos and send them to her in an email with my phone number included. She gave me email address, and I have now done so.
She will be checking it, and let me know which new design has replaced mine. :)
