Riddle me this
Aug. 24th, 2011 03:02 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
anysiaAnd so far, it's 50/50 yes or no.
My faulty computer is to be exchanged on Saturday. This is good. This particular model has been superseded, which is sort of good. I have a brand spanking new disc image that I want to restore to that new computer. There might be a few driver issues, but that is easily remedied.
Problem is I have been given exactly the same amount of Ayes as Nays as to whether I can restore MY Windows 7 to the new Windows 7 machine, as they aren't 'identical' computers.
Well, I'm going to try. If all goes well, 3 hrs of waiting and everything will be set to rights. If not, two weeks of installing, rebooting, installing rebooting. Right now, I am copying over installed programs to external hd. Not to run them, but to have a list of what I have installed. Have Belarc Advisor to help me keep track of things too. Each one that is installed gets removed from the copy drive. Oh joy.
I asked Acer (Non)Help desk why they couldn't have just done this at the outset, instead of 18 months of 'fixing'. The answer was beyond lame.
Good Afternoon Sandra,
I can imagine it is not the greatest feeling in the world and I do empathise with your situation.
It is Acer Computers Australia's policy to attempt to repair a computer until the machine is diagnosed as unrepairable by an Acer technician.
This is as we are usually able to fix the issue as we gain a better understanding of the faults and build up a case history of the individual scenario.
I do apologise for the time taken until the end result of a replacement, and I do wish you better luck in the future.
18 months of being on the fritz is 'attempts to repair'? Wow, how so precious of them.
My faulty computer is to be exchanged on Saturday. This is good. This particular model has been superseded, which is sort of good. I have a brand spanking new disc image that I want to restore to that new computer. There might be a few driver issues, but that is easily remedied.
Problem is I have been given exactly the same amount of Ayes as Nays as to whether I can restore MY Windows 7 to the new Windows 7 machine, as they aren't 'identical' computers.
Well, I'm going to try. If all goes well, 3 hrs of waiting and everything will be set to rights. If not, two weeks of installing, rebooting, installing rebooting. Right now, I am copying over installed programs to external hd. Not to run them, but to have a list of what I have installed. Have Belarc Advisor to help me keep track of things too. Each one that is installed gets removed from the copy drive. Oh joy.
I asked Acer (Non)Help desk why they couldn't have just done this at the outset, instead of 18 months of 'fixing'. The answer was beyond lame.
Good Afternoon Sandra,
I can imagine it is not the greatest feeling in the world and I do empathise with your situation.
It is Acer Computers Australia's policy to attempt to repair a computer until the machine is diagnosed as unrepairable by an Acer technician.
This is as we are usually able to fix the issue as we gain a better understanding of the faults and build up a case history of the individual scenario.
I do apologise for the time taken until the end result of a replacement, and I do wish you better luck in the future.
18 months of being on the fritz is 'attempts to repair'? Wow, how so precious of them.
