After getting the same run around from Acer Support

[anysia]

I decided to grab the bull by the horns and do something a bit differently. Instead of hammering away with Acer for weeks, I just called DiscWorld and talked to the owner. I explained what the keyboard was doing, and he right off said something is wrong with the keyboard, not with settings or software. He called Acer as a proprietor of a store, and then Acer called me.

After repeating the same things I said in my support request, I was informed a new keyboard will be shipped to me right away.

Go me. And thanks to Paul at DiscWorld.